Customer Service - My New Venture

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Module 9 . Day-To-Day Operations

Topic 3. Customer Service

Module 9 . Day-To-Day Operations

1. Managing Suppliers

2. Health and Safety

3. Customer Service

Customer Service
Understand Your Customers
Welcome Your Customers
Make Time For Your Customers
Have an Eye for Details
Fix Things When They Go Wrong
Be Clear, Honest and Transparent
Do More Than Expected
Ask for Feedback
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4. Sales and Marketing Metrics

5. Work-Life Balance and Delegation

6. Helpful Software

7. Vetting Customers

8. Stress Management

Customer Service

Understand Your Customers

Welcome Your Customers

Make Time For Your Customers

Have an Eye for Details

Have an eye for details

Fix Things When They Go Wrong

Be Clear, Honest and Transparent

Do More Than Expected

Ask for Feedback

Online Listings

Remember, it’s a team effort

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